FAQs & Policies


To ensure Salty K's Kreations is sending out our highest quality products, wtake our time making sure everything you receive is as close to perfect as we can get it! Epoxy is temperamental by nature and can occasionally dry unevenly. We prefer to deliver a smooth product to you, so weather may cause a longer turnaround time. Turnaround times could potentially be quicker if the material of the items ordered are in stock. Please note these times do not include shipping time, holidays, or weekends. 

Made to Order (MTO) Tumblers | Processing time is currently 4-6 weeks to make a tumbler. This is subject to change at any time based on workload and life situations. 

Vinyl Decals | Items will ship in 5-10 business days and in most instances, decals will be shipped separate from tumblers.

Personalized Ready to Ship (RTS) Items | Items will ship in 1-3 weeks UNLESS ordered with any MTO items. Please visit the section Ordering MTO & RTS Items Together to learn more.

Non-Personalized Ready to Ship (RTS) Items | Items will ship in 7-10 business days UNLESS ordered with any MTO items. Please visit the section Ordering MTO & RTS Items Together to learn more.



Included with your tumbler purchase will be a care card. Please read it & follow as instructed. Additional instructions are posted below.

  • Do not soak. Soaking your tumbler can lead to the epoxy seal breaking, therefore, ruining the artwork.
  • Please DO NOT put in dishwasher or microwave.
  • Please handwash only with a soft sponge.
  • Do not leave in direct sunlight for long periods of time. Although we use high quality epoxy with 500* heat resistance and UV protection, long term exposure to UV rays can damage/fade your cup design. This can also cause premature yellowing of the epoxy.
  • Avoid dropping or rough handling of products. The last thing you want is a ruined item. If dropped, slammed, or placed with force against hard surface, your product will crack. 

All of our Items are handmade with lots of love, time and talent poured into them. Please carefully follow care instructions to ensure you get the most out of your items!


All decals will be made from permanent vinyl and transfer paper will already be included on each decal. Decals can be placed as stickers on almost any solid surface; windows, cups, toolboxes, tackleboxes, shaker bottles, etc. Over time normal wear and fading may occur on vinyl decals if not covered with epoxy.


If you have BOTH RTS & MTO items in your order, you will receive all your items at the SAME time. Remember the processing time for MTO items is currently 3-5 weeks.

If you are wanting your RTS items ASAP, you will need to check out separately. We are sorry for the inconvenience, but this is the only way we are able to keep everything organized on our side of the business!

If you need your items faster, when available, there may be a Rush Order Button that you may purchase for $20.00. If you would like to buy this, your order will get put first in line! 



We do not allow returns, refunds or exchanges. Most items are custom made to order, which prohibits us from being able to re-sell your items. If there is a mistake that was made on OUR end, we will take credit for the mistake, allow the return and replace it with the corrected item. For mystery items, as long as they are related to the category you selected, we are unable to refund you. We do our best to ensure you have a high-quality product you love before it leaves our hands.



As we do our very most to make each item as perfect as possible, you may see a few small flaws due to it being a handmade item! Our guarantee covers your cup against yellowing/fading or any problems that occur due to our process. To ensure you get the highest use of your items, please see our Care Section. This does not cover misuse or dropping of tumblers. This guarantee is good for 6 months from the shipping date; however, it will be voided if you do not follow proper care instructions. Each item is sent with care instructions, please read them once you receive your item.


All decals are created and/or purchased from other small businesses. They will be weeded and ready to transfer onto the surface of your choice. Our guarantee only covers if the vinyl decal sent was NOT related to the mystery bag category selected or if the wrong vinyl decal was sent. If the vinyl decals received were related to the mystery bag category selected, but not what you anticipated, we are unable to refund you. You are responsible for transferring the decal and we do not guarantee rips of the vinyl due to transfer. 


Of course! If you are local to us, email local@saltykskreations.com for a discount code to use at checkout.

When your items are ready, you will receive an email with pick-up information. We will do our best to make local pick-up as easy as possible, but if you have any questions about it, feel free to email us at local@saltykskreations.com.